Delhi-based Kiran Consultants recently implemented CRM and ERP solutions at Bankey Bihari Packaging, Zedpack Private Limited and Marudhara Polypack Private Limited with a user base of approximately 50 users.
“With the installation of the Flexibiz ERP, we expect the margins in our businesses to go up. We are looking forward to collaborate even closer to help our clients with our procurement and production planning getting more streamlined. What is more important is that employees at our organization are excited and each employee’s job has become easier, leading to increased productivity. Flexibiz has helped us reduce delays considerably,” said Mahesh Purohit, director of Marudhara Polypack.
“We were facing difficulties in tracking our leads and we found Flexibiz CRM suitable for our needs. It offers a complete solution and has a mobile app to keep track of marketing reps going in the field,” said Preeti Sabharwal, CEO of Zedpack.
Kiran Consultants has been providing customized ERP and CRM solutions to the packaging industry since 1988. Under the brand Flexibiz, Kiran’s solution caters to the requirements of flexibles packaging, labels, cartons, woven and non-woven bags manufacturers. With Uflex Limited being their first client in 1988, Kiran Consultants has come a long way in terms of addressing gap/pain areas of packaging manufacturers by integrating to Flexibiz its many decades of industry domain knowledge.
“Flexibiz CRM solution is excellent for job estimation, leads management, inquiry management, GPS tracking of employees, quotation generation,” said Gaurav Bansal, managing director of Kiran Consultants. “We have designed the solution with full focus on user-friendly interface and functionalities suitable for running the application on desktops, tablets and mobile phones. Flexibiz mobiles apps for both iOS and Android incorporate many unique features such as signature verification, importing visiting card information, location routing, file attachments and many more excellent features. These features greatly help the marketing team to quickly qualify interested leads and timely follow up with them to close deals. Running ERP in integration with CRM helps the marketing team to check account statement, finished goods (FG) stock, production status to better reply to the customers increasing customer responsiveness. Flexibiz ERP helps in roll traceability, auto weight capturing, proper barcoding of lots process-wise, PLC integration, waste analysis, plant maintenance and comes with many other interesting features which can improve client audit and satisfaction.”
Speaking about the industry, Bansal said that adoption of ERP and CRM is increasing with time. For production processes and material handling processes associated with the packaging industry, companies require high-end software to increase work efficiency and thereby productivity. “We have witnessed that SME segment is getting more and more interested in using our high-end solution thereby improving the efficiency and effectiveness and hence profitability. Recent ERP implementations executed by our company at Manjushree Polypacks, Marudhar Polypack, and yet many more leads in the pipeline, stand testimony to adoption of IT in the SME.”
Mahan J Hazarika
