THE PACKMAN

Brands use plastic’s tactile and visual properties to influence point-of-sale decisions

Packaging design increasingly relies on plastic’s tactile and visual qualities to influence purchasing decisions at the point of sale, according to industry studies. Advocates of the material argue that innovative shapes and haptic qualities draw attention to products on the shelf, and that the design flexibility of plastic allows brands to differentiate their products and expand sales potential.

Decisions on whether to pick up a product are said to be made within milliseconds, and packaging that does not stand out risks being overlooked. Proponents describe modern shaping techniques as a way of using plastic as a design material that can stage consumer impulses at the point of sale.

Touch and sensory response

Product selection is significantly influenced by touch, a phenomenon brand researchers refer to as ‛neuropackaging’ – the targeted activation of the brain through sensory stimuli. Plastic is said to perform well in this context, as it takes on body heat quickly and can be shaped into organic forms that adapt to the hand.

The US brand ‛Glossier’ illustrates this approach with its fragrance ‛Glossier You’. The bottle features an ergonomic closure cap made of plastic with a deeply formed thumb hollow, designed to create an intuitive gripping impulse. According to the company, the packaging’s sensory qualities are intended to reinforce the appeal of the product.

Plastic is also said to retain its shape better than cardboard in everyday use, without kinking or tearing. This haptic stability is intended to convey a sense of freshness and product safety to the customer.

Visual design

Plastic packaging has also been used to differentiate everyday supermarket segments. The brand ‛Method’ redesigned packaging for household cleaners using drop-shaped, clear bottles made of recyclate that allow the color of the cleaning products to show through.

The company said this creates a visual effect on the shelf that, combined with an ergonomic grip and a calibrated spray-head mechanism, is intended to convey ease of use.

Positioning in the premium segment

In furniture design, the brand ‛Kartell’ has previously demonstrated the aesthetic potential of plastic. Some packaging brands have applied a similar ‛ultra-clean’ aesthetic, reducing labeling, material mixtures and visible technical components in an effort to emphasize the material’s finish.

Recycled material as a design feature

Recycled and bio-based plastics are increasingly presented as a visible design feature rather than a hidden attribute. The luxury brand Chanel has used recycled, bio-based materials for the caps of limited editions, with the matte surface of the recycled material left visible rather than concealed. Companies describe this approach as a way of signaling environmental measures to consumers at the point of sale.

Digital integration

To preserve packaging aesthetics, some brands have moved product information onto digital platforms via QR codes, allowing customers to access details on origin or environmental impact through a smartphone. Some packaging also incorporates app connections, video or augmented-reality elements.

Industry observers describe current packaging design as combining function, perception and information, with plastic positioned as a factor that extends beyond protective packaging into sales-related design.

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