THE PACKMAN

Heidelberg realignment – no impact on Gallus Indian customers

impact on Gallus Indian customers
Letter from Heidelberg India president Samir Patkar

Heidelberg is undergoing a realignment of its core business, with it selling the Gallus Group to Swiss company benpac. Heidelberg India president, Samir Patkar reached out to media partners and customers to inform them about the company’s latest initiative.

In a press release released on 23 July 2020, the two parties had jointly agreed that Heidelberg will continue to manage sales and service of Gallus products. This effectively meant that despite Gallus being no longer a part of the Heidelberg portfolio, customers of Gallus will continue to “benefit from the proven quality and reliability of the world’s largest service network in the print media industry,” the release said.

In the press release, Samir Patkar reiterates and affirms the company’s commitment to the existing customers of Gallus, that nothing has changed for them as the status quo will continue. The company will continue to provide spare parts and service under the Heidelberg India organization. Further, he also informed that operations at the Avery Dennison Innovation and Knowledge Centre that contains a highly configured Gallus Labelmaster 440 for training and demonstration purposes will continue as before.

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